Web and Mobile Services

Web & Mobile Services is dedicated to the development, maintenance, and support of key digital solutions that enhance the experience of faculty, staff, and students. Our team manages both vendor-hosted and in-house-developed services that power critical university functions.

Our responsibilities include overseeing the university’s primary website, content management systems, mobile application, and essential platforms that support academic, administrative, and operational needs. Some of the key services we manage include:

• University Website – Ensuring a dynamic and accessible online presence.
• Omni CMS – Supporting content management for university websites.
• Mobile App – Enhancing campus engagement and connectivity.
• umWiki – Providing a collaborative knowledge-sharing platform.
• myMemphis – Managing the university’s integrated portal.
• SETE System – Facilitating student evaluations of teaching effectiveness.
• Canvas LMS – Supporting online learning and course management.
• TOPdesk – Enabling help desk, project management, and change control processes.
• Softdocs Etrieve – Streamlining electronic forms and workflows.
• EMS – Managing space reservations and room scheduling.
• PolicyTech – Overseeing policy and procedure management.
• Custom Processes & Utilities – Developing and maintaining tailored solutions to meet campus needs.