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Critical Communication 

As COVID-19 cases increased in Shelby County last spring, the University of Memphis School of Communication Sciences and Disorders stepped up to provide communication boards for intensive care unit patients in Memphis-area hospitals. 

In the most severe cases, COVID-19 has forced patients into the ICU to be intubated. Though it is a potentially life-saving intervention, being intubated makes it very difficult to communicate with tubes passing between the vocal cords into the windpipe.

The School of Communication Sciences and Disorders at the UofM aimed to alleviate this difficulty by creating communication boards for local hospitals. The boards were designed for patients who had been intubated, or were in isolation and may not be able to speak. The options offer quick communication with family and staff, including “What is my prognosis?” and “When will I come off of the ventilator?”

“These simple communication boards can be kept at bedside and used by patients to express immediate needs.” – Dr. Linda JarmulowiczBoards were delivered to Baptist Hospital-Memphis, Baptist Hospital-DeSoto and Methodist Hospital Olive Branch.

“As confirmed COVID-19 cases climbed in Shelby County, we realized that more and more people were going to be on ventilators,” said Dr. Linda Jarmulowicz, dean of the School of Communication Sciences and Disorders. “In the ICU, the first priority is stabilizing the patient, and that often means intubation. It is not possible to speak while you are intubated. Even after a breathing tube is removed, sometimes speaking is difficult. Yet the need to communicate does not subside. These simple communication boards can be kept at bedside and used by patients to express immediate needs.”

The School of Communication Sciences and Disorders runs the Memphis Speech and Hearing Center as its clinical training arm for audiology and speech-language pathology students. 

“Because the clinical programs rely on educational placements around the city and region, the School has many contacts in Memphis-area ICUs,” Jarmulowicz said.” The School printed the boards, students laminated them and Marilyn Wark, director of clinical services in speech-language pathology, made the connections with those who could use these resources.”

(photo of Brooke Benson) - With family members who are essential workers, I was grateful for the opportunity to help when COVID hit. I had used communication boards with clients and saw how useful they were in conveying messages. I wanted to do something to help people communicate with the medical staff and their families during a difficult time.” – Brooke Benson