ITS Service Desk

Shundra White

Director, ITS Service Desk
901.678.8117

The Service Desk comprises the call center,  We are committed to the highest level of service for our clients. We will assist you over the phone, work with faculty, staff, and students, and much more! Everything we do is focused on providing courteous and effective customer service. 

Howard Griffen
Service Desk Manager
901.678.3659

Tanya Ware
Technology Lab Manager
901.678.2468 

Jameka Hayes
Quality Assurance Specialist
901.678.4276

Shawn Hickman
Quality Assurance Specialist
901.678.8478

Hugh Busby
Technical Documentation Specialist
901.678.2961

Vergenia Villanueva 
ITS Switchboard Operator
901.678.1511