Research and HPC Software

How can I get help with application software which is installed on the HPC system?

Service Description: 

The HPC staff can provide some limited help with application packages installed on the system. However, since the HPC staff does not include application experts, help with specific applications is limited.

Who may request (or are eligible) for this service? 

Any HPC account holder.

How to Request Service?

To request assistance, please submit an online service request, or email hpcadmins@memphis.edu.

What Information is Needed to Fulfill Service Request?  

To make a service request, please include: name, UUID, software package, nature of problem, contact information (email address).