Phones, Voicemail, and CATV

Voicemail: Add

Service Description: 

Voicemail is a system that enables the recording and storage of voice messages. Messages can be retrieved by an individual or department assigned that extension number. Request to add voicemail services to an extension.

Who may request (or are eligible) for this service? 

Authorized members of faculty, staff, and service desk. Note: Authorized users are faculty or staff. These people have been identified or approved by the Dean, Chair, or Department head. They may request services that will incur an expenditure from a referenced, valid account.

How to Request Service?

To request assistance, please submit an online service request.

What Information is Needed to Fulfill the Service Request?  

Service Request must be submitted by an authorized member of faculty, staff or Service Desk. The following information must be ready to enter in the Service Request: Affiliation/Desired Due Date/A valid billing index number/Department Name/Department Head approving work order changes/Extension Number/Add,Reset or Delete Mailbox/User Namer/What should the voice mail name be/Voicemail zero attendant extension number/Reset Password or Entire Mailbox/Additional Information/Urgency/Phone Number.