Phones, Voicemail, and CATV

Tiger Line/Long Distance Code Request

Service Description: 

Request a long distance authorization code when an individual/department needs access to make long distance calls for their department.

Who may request (or are eligible) for this service? 

Authorized members of faculty, staff, and service desk. Note: Authorized users are faculty or staff. These people have been identified or approved by the Dean, Chair, or Department head. They may request services that will incur an expenditure from a referenced, valid account.

How to Request Service?

To request assistance, please submit an online service request.  Note: Please specify if you need an International Tiger Line long distance code.

What Information is Needed to Fulfill the Service Request?  

Service Request must be submitted by an authorized member of faculty, staff or Service Desk.  The following information must be ready to enter in the Service Request:  Affiliation/User Name/Email Address/Phone Number/Banner ID/Department Name/a valid billing index number/Department name/Department Head approving work order changes/Additional Information (users first and last name/U number/email address)/Urgency/Call Back Number.