Network and WiFi Connectivity

Wireless Access Point Support

Service Description: 

Request support for wireless access points connection issues and coverage issues.

Who may request (or are eligible) for this service? 

Authorized members of faculty, staff, and service desk.

How to Request Service?

To request assistance, please submit an online service request. 

What Information is Needed to Fulfill the Service Request?  

Service Request must be submitted by an authorized member of faculty, staff or Service Desk. The following information must be ready to enter in the Service Request: Affiliation/Department Head approving work order changes/A valid billing index number/Additional information (Building and Room number)/Urgency/Phone number.