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Operational Hours for the Service Desk

Call the ITS Service Desk Call Center (901.678.8888) any day of the week! (Excluding Some Holidays)
Monday - Friday, 8:00 am - 8:00 pm CDT
Saturday, 10:00 am - 2:00 pm CDT
Sunday, 1:00 pm - 5:00 pm CDT 

ITS Service Desk Walk-in Hours (AD 100)
Monday - Friday, 8:00 am - 4:30 pm CDT

You can contact the Service Desk for assistance with technical login difficulties or issues. Incoming calls after hours will be handled by voicemail services. If you require assistance after 8:00 pm CDT, please leave a message or submit a service request. You can also email umtech@memphis.edu  with a description of your issue, and a service request will automatically be created.


In observance of  the Martin Luther King, Jr Holiday 

January 20, 2025 the following  locations will be closed.

The Technology Hub (located in the UC)
Lambuth Computer Lab (located in Wilder Student Union)
The ITS Service Desk (located in the Admin Bldg.)

All locations will reopen Tuesday, January 21, 2025

The McWherter Library Learning Commons will close 5 PM, January 17 and will reopen January 21 at 7:30 AM