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Home Student Health & Counseling Services Counseling Center

About the Counseling Center

The Counseling Center is here to help students with their personal concerns, which may range from a desire to know more about yourself, to persistent difficulties in studying or even chronic psychological difficulties.

Benefits

Benefits associated with utilizing center services may include improved relationships with family and friends, improved stress management, increased academic success and improved personal well-being.

Getting Services

Any student enrolled for six credit hours is eligible to receive therapy services*. Most services are available for no or minimal charge. To get started with services, students are welcome to come in during our walk-in hours to complete paperwork, have a
brief screening session with a therapist and then be referred to an individual therapist or group that best meets the student’s needs. Students do not require insurance to be seen and the center does not file with insurance.

*Doctoral students working towards their dissertation are eligible for services if they are enrolled in the dissertation credit and considered full-time students by their program/graduate school.

Learn More

Visit our Counseling center page to learn more details about accessing and utilizing the services available to you! For additional support, view our resources page at the upper navigation button for a wide of assortment of psychoeducation materials, health information, and more! 

Counseling Center Page>

Counseling Center FAQ's

  • Any student enrolled in at least 6 credit  hours in the fall or spring semester or at least 1 credit hour in the summer semester are eligible for counseling center services. 
  • Doctoral students working towards their dissertation are eligible for services if they are enrolled in the dissertation credit and considered full-time students by their program/graduate school.

  • The initial session (triage) is likely to take approximately 30 to 40 minutes with filling out paperwork and seeing a therapist in which students should get an idea about what type of services are recommended based on their particular concerns or situation. 

  • Students do not need to make an appointment for a triage session: simply visit the counseling center virtually (https://uofmcounseling.doxy.me/counselingwaitingroom) or in-person at 211 or 214 Wilder Tower between 10:00 am and 3:00 pm. If there is a crisis during operating hours or after hours students can call 901-678-4357 (HELP), visit Wilder 214, or click on our virtual waiting room (https://uofmcounseling.doxy.me/counselingwaitingroom).

  • If you miss your appointment call the center or reach out directly to your assigned therapist to reschedule your appointment.

  • If you need to reschedule, please call the center at least 24 hours in advance to ensure the appointment time is available to someone else.

  • If you arrive 20 minutes or more after your appointment time you will not be able to be seen that day and will need to reschedule.

  • If you are less than 20 minute late for your scheduled appointment, you will be seen as soon as possible and your appointment will have to be shortened.

  • Students can participate in unlimited group therapy and workshops during their enrollment at the UofM. Students may be scheduled for up to 6 individual or couples sessions per academic semester, apart from summer session but also   depending on student need, scheduling availability, and professional judgment of the counseling staff.

  • The center offers the Tiger Care Line, on-call counseling services for any students that feel they are in crisis, have been victimized or simply feel that talking with a counselor would be helpful. Students or faculty members who are concerned about another student after hours may also utilize the service to gain support or guidance on how to be helpful to others. Our after-hours counselors can be contacted via 901.678.2068 and dial 2 to speak to a crisis counselor. Click to learn more about our newly expanded crisis service, the Tiger Care Line.

  • Students who are seriously and immediately feeling like they may harm themselves or someone else should call 911 or 901.678.HELP (4357) if on campus for immediate assistance.

  • We know that the therapist and client style match is vital to the therapeutic process. If a student makes a request to transfer from one therapist to another therapist, we encourage the student to process their request with their current therapist before a transfer is made. If the student’s concern cannot be resolved by meeting with their current therapist, the student will be referred to utilize a triage appointment to discuss their current presenting concerns and transfer request with clinician on triage duty. Case reassignment will be conducted after the case being discussed with clinical team. 

  • The Counseling Center is open Monday - Thursday 8:00 AM to 6:30 PM and 8:00 AM to 4:30 PM on Friday.

  • No information, including the fact that you've made an appointment or sought services, is shared with anyone without your written consent. (The parents or guardians of a student under 16 years of age do have legal access to records.) The Center complies with all applicable laws and professional standards relating to the privacy of patient information.

  • There are, however, several exceptions to confidentiality:

    • We are obligated by law to report suspected child abuse (sexual, physical, or emotional) and neglect to the proper authorities.

    • We are obligated by law to report suspected elder abuse to the proper authorities.

    • We are obligated to take appropriate action if you represent a threat of harm to yourself or to others, and we will take any necessary actions to prevent such harm from occurring.

    • If you are involved in court matters, we may be required to release the record.

  • Although students are welcome to share about preferences for counselor, scheduling is based on a combination of clinical need, student scheduling availability and counselor availability. Thus, students cannot always be assigned to a requested counselor.

  • Yes, currently enrolled students have access to psychological testing services. Testing sessions are usually four hours that use a variety of assessment tools that includes a follow up feedback session.

  • Psychodiagnostic/ Personality assessments are $75 and ADHD/LD testing is $300.

  • We strive throughout the year to prioritize client care and outreach programming.  Unfortunately, due to current service demands, we are unable to accommodate requests to interview SHCS staff for class assignments. Please note that our website contains a great deal of information about our services, resources for students, etc. Other helpful resources may include the Center for Collegiate Mental Health, the Jed Foundation, the Steve Fund, Active Minds, and NAMI. 
  • Requests for interviews related to news articles should be directed to the Department of Marketing and Communication.