FREQUENTLY ASKED QUESTIONS
| WHAT ARE THE MOVE IN/OUT DATES? | ||||
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I'M AN INCOMING FRESHMAN. WHERE CAN I STAY? |
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Welcome to the UofM! We want to make sure you have the best experience possible during your stay with us. The LLC is primarily an all-freshmen hall. Freshmen can also stay in Rawls, Smith, South and Shirley C. Raines Centennial Place traditional doubles. |
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WHAT DO I NEED TO BRING FOR LIVING ON CAMPUS? |
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Check out our 'What to Bring and What to Leave at Home' list so you're ready for move-in day. |
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WHAT IF I CAN'T MAKE IT TO REGULAR CHECK-IN TIMES? |
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f you cannot make it to regular check-in, you need to email us and request to be added to the late arrival list. When you arrive, you'll need to get a late arrival pass from the Housing and ResLife office in Centennial 175 before checking in at your assigned residence hall. |
| WHEN CAN I APPLY FOR THE NEXT SEMESTER/YEAR HOUSING? |
| The application for Fall 2024 currently open. Click here to apply. Please continue to monitor email, social media and this site for further updates. |
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| IS THERE A DEADLINE TO APPLY FOR HOUSING? |
| There is no deadline to apply, but we encourage students to apply as early as possible, as the application completion date affects Room Selection timeslots and potentially housing availability. |
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| WHAT IS THE APPLICATION PROCESS LIKE FOR FALL 2024? |
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The Fall 2024 - Spring 2025 housing application will be completed in a two-step process.
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| DO I HAVE TO BE A FULL-TIME STUDENT TO APPLY FOR HOUSING? |
| During the regular academic year (Fall & Spring), you must be considered a full-time student to be eligible for campus housing. For summer, you must be enrolled in at least one class to be eligible to live on campus. |
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| HOW DO I MAKE CHANGES TO MY APPLICATION? |
| You can make changes to many parts of your application at any time. To do so, log back into your application and make the changes you need. |
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| THERE IS A HOLD IN MY HOUSING APPLICATION? WHAT CAN I DO? |
| Contact the Housing and ResLife office, and let us know what kind of hold is on your application. If it is something that can be cleared, it will be cleared. If not, a Housing and ResLife team member will tell you what your next steps are to remove the hold. |
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| DO YOU HAVE ROOMS THAT PARENTS/PROSPECTIVE STUDENTS CAN SEE? |
| Yes, our main showroom is in Shirley C. Raines Centennial Place. Housing tours will include Shirley C. Raines Centennial Place, LLC and Rawls Hall. For more information and to schedule a housing tour please contact us at housing@memphis.edu. |
| WHAT IS ROOM SELECTION? |
| Room Selection is where students will be assigned a specific time to login into the Housing Portal and select a housing assignment they'd like to live in from our available spaces. Their selection will generate a pending assignment, which must be reviewed and confirmed by our Department. |
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| DO I STILL COMPLETE ROOM SELECTION IF I AM A PART OF A SPECIAL HOUSING GROUP? |
| No, if you will be in any special housing groups (Living Learning Communities, Athletic teams, etc.) or have received a housing accommodation from Disability Resources for Students (DRS) for next Academic Year, you will be administratively assigned to the proper housing space. |
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| WHEN CAN I SELECT MY ROOM | FALL 2024? |
| Students will receive their scheduled Room Selection timeslots from Housing and Residence Life within a week or two of completing their Initial Housing Application. Room Selection timeslots are tentatively set to start in early March. |
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| WHEN WILL I KNOW MY ROOM ASSIGNMENT | FALL 2024? |
| Once assignments have been completed, you will receive an assignment letter via your UofM email. NOTE: Any assignments you may see in your portal while assignments are in process are NOT FINALIZED and could change up until you receive our official assignment email. |
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| WHEN WILL I HAVE MY FINALIZED ROOM ASSIGNMENT | FALL 2024? |
| Once Room Selection has been completed, Housing and Residence Life will review, approve, and confirm housing applications. Then students will receive an assignment letter via their UofM email. Fall 2024 assignments are tentatively set to begin May 2024 and continue until the fall semester begins (dates subject to change). NOTE: Any assignments you may see in your portal while assignments are in process are NOT FINALIZED and could change up until you receive our official assignment email. |
| HOW DO I LEARN WHO MY ROOMMATE IS? |
| To choose a roommate, each student must put each other's name and student ID number down on the application. We will make every effort to house you together. Due to FERPA, we cannot release another student’s information via email, phone or in person. However, once you have received an assignment, you can access your roommate and suitemate information by logging back into your housing portal. |
| HOW ARE HOUSING ASSIGNMENTS MADE? |
| There are many factors that go into housing assignments: available space, enrollment classification, living learning communities, athletics, honors, etc. |
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| WHAT ARE LIVING LEARNING COMMUNITIES? |
| Living Learning Communities are specialized programs that combine the conventional residential experience with support from faculty, integrated resources from sponsoring departments, and a 360-degree approach to student learning. Contact each department for enrollment and information. |
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| WHAT IS CONSOLIDATION? WHY AM I BEING ASKED TO MOVE? |
| Consolidation happens when there are too many residents who are assigned to doubles who don’t have roommates. In the process, Housing and ResLife gives you the choice to pair up with another resident who needs a roommate or to declare your space a single and pay the additional cost. |
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| IS IT POSSIBLE TO CHANGE ROOM/LOCATION? |
| Given the current environment, we will not be offering a specific room change period at this time. If you have a specific room change request, please email it to housing@memphis.edu, and speak to your RLC about a potential move. If space permits and proper safety protocols are followed, you may potentially move rooms or locations. |
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| THERE IS A PROBLEM WITH MY ROOM. WHAT DO I DO? |
| You should report the problem by submitting a Maintenance Request online or notifying your Desk Assistant or Booth Attendant on duty. You should also speak to your RA or RLC about the issue after you have submitted the request. |
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| DOES THE UNIVERSITY OF MEMPHIS OFFER GENDER NEUTRAL HOUSING OPTIONS IN OUR ON-CAMPUS
RESIDENCE HALLS? |
| We currently assign students that apply for housing on campus by the gender registered with the university upon admittance. We have worked with a number of students who have changed their gender with the registrar’s office. If students have specific questions, feel free to direct them to contact our office at 901-678-2295 or via email at housing@memphis.edu. |
| HOW DO I CANCEL? |
| You can log back into the housing portal (where you applied) to cancel your Housing application. You can also find a link to that portal through your myMemphis dashboard under Student Pages>My Resources> Housing and Residence Life. Please contact us at housing@memphis.edu for more information on the cancellation process. |
| CAN I CHANGE MY MEAL PLAN? |
| Please direct all Meal Plan questions to campuscard@memphis.edu or call 901.678.2273. You can find more information about Dining and meal plans on the Dining website. |
| HOW DO I RECEIVE MAIL? |
| All on-campus residents, besides those living at our Park Ave. and GSFH communities, will now have access to a campus postal station address (included in the cost of housing. Please contact Mail Services, which is located in the UC on the 2nd floor, for more information and complete your sign up now online! |
| HOW MUCH DO THE RESIDENCE HALLS COST? |
| You can find all of our housing rates online or you can pick up rate information from the Housing and Residence Life office in Shirley C. Raines Centennial Place, suite 175. |
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| WHEN IS THE FEE PAYMENT DEADLINE? |
| The fee payment deadline is set by the University Student and Business Services. Traditionally, it is 4:30 p.m. one week prior to the first day of the term. |
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| WHEN WILL CHARGES BE ADJUSTED/POSTED ON MY ACCOUNT? |
| Charges for Fall are usually posted in late July. For Spring, in November. For Summer, in May. If charges or adjustments are needed outside of these normal posting times, it is usually a 3-5 business day process to have the change made and reflected on your TigerXpress account. |
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| WHAT ARE THE COSTS OF DAMAGES? |
| Charges for damages are listed here. |
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| WHAT IF I CAN'T PAY IT ALL RIGHT NOW? |
| University & Student Business Services (USBS) offers the Tuition and Housing Installment Payment Plan (IPP) to qualified students for Fall and Spring to help satisfy payment requirements by the appropriate fee payment deadline. Please contact the USBS office for more information. |
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| HOW DO I APPEAL A HOUSING RELATED CHARGE? |
| You can log back into the Housing portal (where you applied) to appeal your housing related charge. You can also find a link to that portal through your myMemphis dashboard under Residence Life. Then click on "Requests" and fill out the form. Please be as detailed as possible and the reason for the appeal. |
| HOW DO I APPLY FOR STUDENT HOUSING? |
| ResLife hires students for positions like Resident Advisor and Desk Assistant throughout the year. We have all employment opportunities posted online. Click on the job for which you want to apply and complete the application. You will hear from us if we are interested in interviewing you for a position. |
| WHAT IS GSFH? AND HOW IS IT DIFFERENT FROM REGULAR STUDENT HOUSING? |
| GSFH is Graduate and Student Family Housing located on the Park Ave campus. The main differences are that GSFH units are for grad students or for students with a spouse and/or children, they come unfurnished, and the utilities have a $100-$150 cap. |
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| WHAT ABOUT THE NINE | THE ANNEX | YUGO | STRATUM | ETC? |
| These apartments are close to the UofM campus but are private apartment complexes. For more information, we encourage you to contact their leasing offices. |
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| DOES UNIVERSITY OF MEMPHIS OFFER RENTAL HOME OPTIONS? |
| While the University does have some rental homes options, these are not a part of Housing and Residence Life. They are owned and operated by Physical Plant. |
| HOW DO I STAY "IN THE KNOW" WITH HOUSING AND RESLIFE? |
| You will receive important notifications from us concerning deadlines, payments, maintenance issues, etc. via your memphis.edu email. So, don't forget to check it! Make sure you follow us on Facebook, Twitter, and Instagram for any programming updates, fun stuff, things to do and more. We also post events and updates from us and other organizations on campus to our digital screens located in the main lobby of all the residence halls. |
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| CAN I GET VERIFICATION OF MY RESIDENCE WITH UNIVERSITY OF MEMPHIS? |
| We do provide verification for things like DHS, driver’s licenses, MLGW, etc. To get a verification letter, email us Proof of Residence request. |
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| WHAT IS THE MENINGITIS REQUIREMENT? |
| The State of Tennessee requires all new students under the age of 22 who will be living in a University of Memphis residence to be immunized against meningococcal disease on or after your 16th birthday and provide proof of receiving this immunization before moving into your space. Proof should be uploaded through your MyMemphis account. |
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| DOES THE UNIVERSITY OF MEMPHIS OFFER MILITARY DISCOUNTS FOR HOUSING? |
| No, the University of Memphis does not offer military discounts for housing. |