POSITION AS A DESK ASSISTANT
JOB SUMMARY:
Desk Assistants are an essential link in the security and communication channels of a hall or complex. They provide provide assistance for incoming calls, residents and guests. It is important for the desk assistant to know the on-duty hall staff and their locations during their shift.
DA Responsibilities include but are not limited to:
- Representing the Department of Housing and Residence Life in a professional manner
- Answering and directing phone calls to appropriate staff members
- Providing direction and information to residents and guests
- Reporting building maintenance issues via StarRez
- Reporting emergency situations to the appropriate HRL staff
- Maintaining a clean and professional workplace
- Conducting resident lockouts in accordance with departmental standards
- Completing tasks as assigned by direct supervisor and on-call staff
- Maintaining a clean and professional work space which may include a customer-facing main information desk
MORE INFO:
Currently accepting applications for Desk Assistants to support various University residence halls and apartments.
Please note: Candidates must complete a background check from upon accepting an employment offer.