Common Holds

These are the administrative holds you are most likely to encounter. Please note that any "hold" that contains 'MSG' is a message; it provides informational text rather than preventing registration- or transcript-related activities.

Financial Responsibility Hold

• Why?  You must acknowledge the Financial Responsibility Statement before being allowed to register. 
• How to Fix: Acknowledge the financial responsibility statement at https://sa.memphis.edu. You must do this each registration period—once for Spring and once for Summer and Fall combined.

Contact tells you which office to contact about removing the hold. Only the office that placed the hold can remove it.

Center for Academic Retention and Enrichment Services (CARES) Holds

• Why?  Your academic status requires that you contact the Center for Academic Retention and Enrichment Services (CARES) before being allowed to register. See Academic Standing.
• Contact:  Center for Academic Retention and Enrichment Services

USBS Trnscrpt/Diploma/Grd Hold

• Why?  You owe the University money. You have not satisfied all fees and fines. You will not be allowed to request an official transcript or receive a diploma until your fees/fines have been satisfied.
• Contact:  University & Student Business Services

Draft Registration

• Why?  Admissions requires proof of your Selective Service registration. Males born January 1, 1960 or later must register with the Selective Service System.
• Contact:  Admissions

Final HS Transcript

• Why?  Admissions has not received your final high school transcript for evaluation. You cannot be fully admitted and register until your transcript has been evaluated.
• Contact:  Admissions

Grad Probation

• Why?  Your academic status requires that you contact your academic advisor before being allowed to register.
• Contact:  Academic Department Directory

Hepatitis B or Meningitis

• Why?  Proof of vaccination is required. See Immunization / Hepatitis B - Meningitis.
• Contact:  Student Health Center

High School Deficiency

• Why?  You did not meet all Tennessee high school requirements.
• Contact:  Center for Academic Retention and Enrichment Services

Intl Hlth Insurance

• Why?  Proof of health insurance is required.
• Contact:  Center for International Education Services

Measles

• Why?  You were granted a waiver for supplying documentation of two Measles immunizations. However, the waiver period has expired; thus, you cannot register, add, or drop until you supply the required documentation to Student Health Services. See Immunization / MMR for more information on this hold and the steps to take to remove it.
• Contact:  Student Health Center

Non-Degree Agreement

• Why?  You are required to complete a Graduate Non-Degree Agreement form before enrolling in further graduate courses.
• Contact:  Graduate School

Official College Transcript

• Why?  Admissions has not received your transcript(s) from your previous institution(s) for evaluation. You cannot be fully admitted and register until your transcript(s) have been evaluated.
• Contact:  Admissions

PPD or TB Screen

• Why?  Proof of tuberculosis skin testing is required. See Immunization / TB Skin Test.
• Contact:  Student Health Center

USBS Registration Only Hold

• Why?  You owe the University money. You have not satisfied all fees and fines. You will not be allowed to register for the upcoming term until your fees/fines have been satisfied.
• Contact:  University & Student Business Services

Student Conduct

• Why?  You must be cleared by Student Accountability before you can be readmitted or register.
• Contact:  Student Accountability