Travel Request & Reimbursement w/Shared Services Center
Project Scope:
Review the current travel process – from PO to reimbursement. Design and implement
a new process for the pilot Shared Services center, utilizing existing technology
and the online Shared Service Center ‘ticket’ system; identify and implement (where
possible) quick hits for the full (non-Shared Service Center process).
PROPOSED TIMELINE: Spring 2013
"AS IS" Mapping | "TO BE" Mapping |
"AS IS" Mapping Revised 08/2013 |
Project Updates:
- Quick Hits & Recommendations for Travel w/Shared Services Center – December 2012
Project Team:
- Colette Williams, Process Improvement - Project Manager
- Danny Tally, Psychology
- Holly Rounds, Shared Services Center
- Jude Knight, Information Technology
- Lauren Wooldridge, Business & Finance, Lambuth Campus
- Libby Shelton, Accounting
- Melissa Ramage, Business & Finance Support Services
- Nick Day, Enterprise Application Services
- Terrice Watson, Accounting
- Tim Brewington, Enterprise Application Services
- Vicki Peters, Team Lead, School of Urban Affairs
- Yolanda Flemings, Project Assistant
Phone: 901.678.2213 | E-mail: processimprovement@memphis.edu