Travel & Reimbursement with Shared Services

Project Scope:
Review the 2014 TBR travel policy updates; identify the pains and issues with the current process. Identify and implement improvements for the traveler using the Shared Service Center and reduce paper handling.

PROPOSED TIMELINE: July 2015

• Team reviewed and finalized the process. 
• Travel helpdesk ticket form will be updated to allow the entry of the Financial Manager.
• Manager of the Shared Services Center will present at various group meetings.
• Campus roll out meetings will begin July 2015.

• Team recommends the implementation of the Banner Travel module or develop an in-house electronic process. 

• Bernard McGee, Information Technology Services
• Debra Nichols, Instruction Curriculum Leadership
• Colette Williams, Process Improvement - Project Manager
• Connie Diffee, Philosophy
• Holly Rounds, Shared Service Center
• Terrice Watson, Accounting
• Vicki Peters, Team Lead, School of Urban Affairs

 
Phone: 901.678.2213  |   E-mail: processimprovement@memphis.edu