Student Non-Wages Payment (Stipend)

Project Scope:
Develop a standardized process for departments to request payment to students in order to meet federal regulations, provide a consistent procedure, provide accurate records and prevent over-payments. Using DocuSign as the tool to create an on-line form that will incorporate routing workflows and capturing electronic signatures. Process will require all forms to be reviewed by the Financial Aid staff to evaluate if payment will affect student's financial aid awards prior to approving and processing payment.

PROPOSED TIMELINE: 08/2020 - 09/2020 

• Eliminated memo, email and excel spreadsheets from process
• Developed standardized forms for domestic, international and cancellations using DocuSign
• Create training materials
• Create a new hold code for the Finance tax office to prevent payments to international students who have not provided the appropriate financial/tax documents
• Update websites

• Carol Laney, University Process Improvement - Business Process Analyst
• Chelon Wilson, Internal Audit
• Colette Williams, University Process Improvement - Project Manager
• Linda Heide, Grants Accounting
• Lofton Wilborn, Scholarship/Financial Aid
• Shan Arnold, Accounting
• Vickie Peters, Team Lead, School of Urban Affairs

 Phone: 901.678.2213  |   E-mail: processimprovement@memphis.edu