Advising Website Review

Project Scope:

• Review Advising website for content and links
• Simplify web pages for ease of use for advisors, faculty and students
• Create 'FAQ' frequently ask questions that list issues and impact student registration

PROPOSED TIMELINE:  August 2013 - September 2013

Team Outcomes: 

Team began meeting late July 2013 to brainstorm on the types of information that is needed by  all advisors. The following were identified, formalized, new documentation created and published on the New Advising website:

• Redesigned the webpage layout to organize, simplify and display information
• Reviewed 18 web pages
• Created 'categories' for ease of locating information
• Added web links to valuable information for students and advisors
• Evaluated and updated information
• Coordinated efforts with 'Advising Packet' team to create the advisor 'Getting Started' category

• Colette Williams, Process Improvement - Project Manager
• Courtney Brafford, Team Lead, Academic Advising Center
• Karen Thurmond, Academic Advising & Degree Planning 
• Meri Williams, Academic Affairs Technology
• Marina Barrett, University College
• Shelley Bennett,  Student Services Fogelman College of Business 
• Yolanda Fleming, Project Assistant

Phone: 901.678.2213  |   E-mail: processimprovement@memphis.edu