Counseling Center Staff

EXECUTIVE DIRECTOR

Dr. Linh Luu

Linh P. Luu, Ph.D., HSP
Executive Director, Student Health and Counseling Services
lluu1@memphis.edu

Dr. Linh Luu is a licensed psychologist – Health Service Provider, PSYPACT Credentialed, and serves as the Executive Director of Student Health and Counseling Services. She received her Ph.D. in Counseling Psychology from Lehigh University APA-Accredited program. Her scholarly interests include advocacy, issues of equity and health disparities, and multicultural competency in clinical supervision. Clinically, she has special interests in working with clients with trauma and grief, multicultural issues, identity development issues, and LGBTQ+ clients. With a strong background and a great passion for community and college mental health, Dr. Luu leads Student Health and Counseling Services from a place of compassion, with a culturally responsive and data-driven approach. Currently serving on editorial boards of the Journal of College Counseling, the Asian American Journal of Psychology, and The Counseling Psychologist, Dr. Luu has been recognized by the American Psychological Association - Society of Counseling Psychology and Society for the Psychology of Women for her scholarship, leadership, and service. She is the President-Elect of the Society for the Psychology of Women.

Counseling Center Staff

Carl Gilleylen, PsyD, HSP
Associate Director
cgillyln@memphis.edu

Dr. Carl Gilleylen is a licensed psychologist and graduated with a master’s degree in Clinical Psychological from West Chester University in West Chester, PA, and a doctoral degree in clinical psychology from Indiana University of Pennsylvania in Indiana, PA. He has over 30 years of experience working in a variety of settings which include residential treatment, psychiatric hospital, community hospital psychiatric unit, community mental health, university counseling centers, and private practice. His theoretical foundations are rooted in family systems, cognitive behavioral therapy, transtheoretical, psycho-dynamic, person-centered and mindfulness approaches. In practice, he strives to deliver culturally sensitive interventions and treatment that recognize, respect, and incorporate the client’s cultural background. He specializes in treating client problems like depression, anxiety, family issues, relationship issues, social problems, low self-esteem, grief and loss, and adjustment.

Victoria Jones, LCSW
Assistant Director of Outreach and Prevention
vmaher@memphis.edu

Victoria is a licensed clinical social worker and earned her B.A. in psychology, minoring in sociology, and her MSW with a concentration in advanced practice with children, youth, & families both from the University of Memphis. She is an LCSW with over 8 years of clinical experience ranging from a variety of settings including university counseling centers, behavioral health hospitals, integrated behavioral health clinics, and private practice. In her role as the Assistant Director for Outreach and Prevention, she oversees all of the department’s programming, prevention, and training efforts for the campus community including the Relaxation Zone/Oasis Room program and the undergraduate internship program. Victoria is an EMDR-trained therapist, TF-CBT trained, QPR-certified trainer, Applied Suicide Intervention Skills Training (ASIST) Certified, and Suicide to Hope Certified. Her areas of interest and expertise include trauma, grief and loss, sports psychology and performance, identity and self-esteem issues, social justice, suicide prevention, couples therapy, and mindfulness.

Len Getz, DNP-PMH, MSN, FNP-BC
Medical Director and Psychiatric Nurse Practitioner

Dr. Len Nobert Getz is a board-certified nurse practitioner in family medicine and psychiatric/mental health. Dr. Getz serves as the Medical Director of the Student Health and Counseling Services Center at the University of Memphis. She received her Bachelor of Science degree in Nursing from Union University and the Baptist School of Nursing. Dr. Getz received her Master of Science in Nursing Practice in 1998 and her Doctorate in Nursing Practice with a concentration in psychiatry and mental health from the University of Tennessee Center for the Health Sciences in Memphis in 2013. Dr. Getz currently serves on the Advisory Board of the American Nursing Credentialing Center and has served as its chairman during 2023. After completing her Doctorate in 2013, Dr. Getz opened her own practice to holistically treat the whole person for both internal medicine and mental health needs.

Artice Carter, LCSW
Staff Mental Health Counselor
acarter@memphis.edu

Artice Carter is a licensed clinical social worker and serves as a Mental Health Counselor in the Department of Student Health and Counseling Services. She earned her M.S.W. in Social Work and B.P.S. in Nonprofit Development and Administration, both from the University of Memphis (Go Tigers!). She has a combined 6 years of experience working in community mental health, hospital, and university settings. She is certified in Prolonged Exposure Therapy for trauma treatment with additional clinical interests in faith-based counseling and crisis intervention. She truly enjoys her work with students as they navigate the complex demands of life and obtain mental wellness, alongside their academic pursuits.

David Deason, PhD., HSP
Staff Psychologist
ddeason1@memphis.edu

Dr. Deason is one of the staff psychologists at the University of Memphis Counseling Center. Dr. Deason earned his B.S. in psychology from the University of Alabama and his M.S. and Ph.D. in counseling psychology from the University of Southern Mississippi. Dr. Deason has experience in residential treatment, private practice, teaching, and counseling in a university setting. His specialties include assessment, ADHD, personality disorders, suicide prevention, trauma and anxiety disorders. Dr. Deason provides counseling to students, supervises doctoral interns, and provides outreach to the university community.

Andre Austell, Psy.D
Staff Psychologist
a.austell@memphis.edu

Dr. Austell is a Staff Psychologist with Student Health and Counseling Services. Dr. Austell received his B.A. in Psychology from the University of Missouri, MS.Ed. in Kinesiology with an emphasis in Sport Psychology from Southern Illinois University Carbondale, and his PsyD. in Clinical Psychology from John F. Kennedy University’s APA-Accredited program. His clinical focus areas include Clinical Sport Psychology (including performance enhancement and mental skills training), multicultural issues, ADHD, learning disabilities, psychological assessment, anxiety, depression, and interpersonal challenges/dynamics.

Tiffany Burks-Sanders, LMSW
Wellness and Engagement Counselor
tiffany.b@memphis.edu

Tiffany Burks-Sanders is a Licensed Master Social Worker and serves as the Wellness and Engagement Counselor in the Department of Student Health and Counseling Services. She earned her B.P.S. in Health Services Administration and her MSW with a concentration in advanced practice with children, youth, & families both from the University of Memphis (Go Tigers!). She has over 10 years of healthcare experience and is a health educator with certifications as a CDC Diabetes Prevention Lifestyle Coach, Living Well with Chronic Disease Facilitator, and Diabetes Self-Management Education/Support (DSMES) educator. Tiffany is Applied Suicide Intervention Skills Training (ASIST) Certified, a QPR Gatekeeper trainer, a Mental Health First Aide Facilitator, and a Certified Men’s Health Educator. She is a native Memphian who truly enjoys helping people.

Jameice DeCoster-Edmunds, PsyD, MA, MPH
Staff Psychologist
jtdcster@memphis.edu

Jameice is a psychologist at the University of Memphis Counseling Center. She earned her B.S. in psychology from Virginia Tech, her MPH from Thomas Jefferson University, and her MA from The Chicago School of Professional Psychology in Washington, DC where she also earned her PsyD in clinical psychology. Her previous experiences include working at a college counseling center, private practice, and neuropsychology testing center. She enjoys working with student-athletes to help them develop and maintain mental skills techniques and optimize their performance. She also enjoys working with historically underrepresented college students, and couples. Her professional interests include the connection between the mind and body and how it can impact your life, multiculturalism, adjustment issues, anxiety, depression, and social justice. In her free time, she loves to rest and watch her favorite sitcoms: Martin, King of Queens, and Black-ish and her favorite food is pizza.

Ce'Ne Harris, Ph.D., M.S.
Staff Psychologist
cnhrris8@memphis.edu

Ce’Ne Harris earned her Ph.D. in clinical psychology from Jackson State University – APA accredited program and completed her pre-doctoral internship training with the University of Memphis Counseling Center. She is a native of New Orleans, LA. She completed her B.S. in psychology at Louisiana State University and her Master of Science in clinical psychology at Northwestern State University of Louisiana. Dr. Harris has clinical experience working with veterans, college students, and adults. Her areas of clinical interest include trauma, crisis, resilience, and social justice. She hopes to continue her training by obtaining certifications in CPT, EMDR, and TF-CBT. Her research interests are poverty, trauma, crisis, and resilience, specifically how the intersection of the three illustrates potential PTSD symptomatology in impoverished communities. Additionally, Dr. Harris has also worked with the United States Corps of Engineers – Coastal Hydraulics Laboratory and the University of Alabama to conduct research regarding the psychological impacts of coastal and compound flooding.

Madison Neel-Nicely, LMSW
Case Manager and Staff Therapist
mbneel@memphis.edu

Madison Neel-Nicely (She/Her/Hers) is a Licensed Master Social Worker serving as the Counseling Center's Case Manager and Therapist. She earned her BFA from the School of the Art Institute of Chicago with a particular interest in Art Therapy. Madison earned an MSW from the University of Memphis School of Social Work. Madison is currently collecting hours to become a Licensed Clinical Social Worker. As a Case Manager, Madison is passionate about helping Counseling Center clients obtain the care that may need outside of the University. This could mean problem-solving with students about the level of mental health support that meets their needs and navigating insurance coverage/lack of insurance coverage. As a Therapist, Madison's clinical focus includes but is not limited to, trauma, maternal mental health concerns, neurodivergent clients(ADHD/ASD), generalized anxiety, social anxiety, and depression. Madison especially enjoys working with college students, as college is often the time for redefining values and identity. Madison is motivated by the continual effort needed to promote multiculturalism and to foster LGBTQIA+-affirming space for the U of M community and beyond

Erin Cox, LPC
Part-Time Therapist
emcox@memphis.edu

Erin Marie Cox is a Licensed Professional Counselor serving as a mental health counselor at the University of Memphis Counseling Center. She earned her MA in Counseling from Liberty University in 2013. She has 9 years of experience providing services to individuals and families. Her primary area of focus includes depression, anxiety, mood disorders, trauma, adoption/foster care, relationship conflict, domestic violence, and navigating major life transitions. Erin believes growth flourishes in an environment of compassion, acceptance, and understanding.

Tiffany France, LPC-MHSP
Part-Time Therapist
tiffany.france@memphis.edu

Tiffany France serves as a mental health counselor in the University of Memphis Counseling Center. She earned her MA in Counseling from Harding School of Theology in 2016 where her training dually focused on professional counseling and marriage and family therapy. She has 6 years of experience providing counseling services to adolescents and adults with a wide range of presenting concerns including depression, anxiety, mood disorders, trauma, substance use disorders, and family conflict. Tiffany’s clinical interests include autism and ADHD, relationships and communication, gender and sexuality, and navigating major life transitions.

Kelsey Hoover, B.A.
Administrative Associate
kstwart5@memphis.edu

Kelsey Hoover is an Administrative Associate for Student Health and Counseling Services. She earned her B.A. in Psychology from the University of Memphis and has almost five years of experience working at the University. Kelsey provides administrative support to the Counseling Center staff and assists with monitoring the departmental budget. She is one of the first points of contact at the Counseling Center and helps students with getting set up for services.

Shatari Smith, B.A.
Administrative Assistant
Slsmth34@memphis.edu

Shatari Smith serves as the Administrator Assistant for the Student Health and Counseling Center. She earned her bachelor’s degree from the University of Memphis (Go Tigers!). Shatari provides support to students and staff with various duties around the department. Her passion for helping students is what makes a positive impact on the Counseling Center and work environment.

Courtland Douglas, M.A.
Psychology Intern

Courtland Douglas (he/him/his) is a Counseling Psychology doctoral intern from Howard University. He received his Master of Arts in Community-Clinical Psychology from Texas Southern University and his Bachelor of Science in Psychology from Louisiana State University. His previous experiences include providing psychotherapy and conducting psychological assessments in various settings, including university counseling centers, private practices, and an outpatient mental health clinic. Courtland’s clinical interests include multiculturalism (e.g., ethnic identity, sexual and romantic orientation, gender identity, etc.), psychological assessment, depression, anxiety, adjustment concerns, ADHD, interpersonal issues, and relationship patterns.

Abigail Gala, M.A.
Psychology Intern

Abigail Gala is a doctoral psychology intern at the University of Memphis Student Health and Counseling Center. She completed her B.S. in psychology at the University of Memphis and a Master of Arts in psychology at the University of Southern Mississippi, where she is also completing her Ph.D. in counseling psychology. Abigail has experience working at a college counseling center, a university medical center, and a residential treatment facility. She has experience working with a myriad of presenting concerns, including, but not limited to, depression, anxiety, PTSD, personality disorders, and substance use disorders. Abigail’s clinical interests include social justice, burnout, chronic health conditions, mood disorders, and trauma.

Jennifer Paige, M.A.
Psychology Intern

Jennifer Paige is a doctoral intern at the University of Memphis Student Health and Counseling Center. She earned her B.A. from Jacksonville State University in Jacksonville, Alabama. She earned her M.A. in Clinical Psychology from Spalding University in Louisville, Kentucky, where she will also receive her doctoral degree next spring. Jennifer’s prior work experience includes university counseling, private practice, integrated behavioral health, and psychological testing. She practices through an interpersonal, person-centered, and psychodynamic lens while continually striving for cultural sensitivity in her practice. She has clinical experience working with college students, adults, couples, and children. Her clinical interests include identity development, life transitions, self-esteem, stress management, anxiety, trauma, interpersonal relationship difficulties, and women’s issues.

Wadzie Chikungwa, M.A.
Psychology Intern

Wadzie Chikungwa is a 5th-year student earning her PhD in Clinical Psychology from Biola University. She received her M.A. in Marriage and Family Therapy from Harding University and her B.A. in Psychology from Hendrix College. Wadzie is from Zimbabwe, and she has lived in Memphis, TN, Los Angeles, CA, and Conway, AR. In therapy, Wadzie is particularly curious about the individual or couple’s cultural context, resources, and current needs. Her areas of interest include interpersonal difficulties, spiritual trauma, cross-cultural adjustment, career counseling, and identity development issues. Wadzie’s research interests include gender dynamics and racial dynamics in various communities, existential anxiety, and social connectedness. She is an advocate for international students, immigrants, and other Third Culture Kids.