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Home Commencement Office Diplomas

How to Order Duplicate Diplomas

RECENT GRADUATES: This process is only for duplicate diplomas. If you are a recent graduate (within 1 year) and have not received your diploma after 4 months from your graduation date, email us at commencement@memphis.edu to inquiry.

DUPLICATE COPIES: The duplicate diploma process takes 4-6 weeks to process. Please understand this prior to making orders. We do not offer digital prints of diplomas.

Things to know before ordering

  • Reorder link https://umwa.memphis.edu/diploma-reorder.
  • The $20.00 fee is Non-Refundable (please consider prior to ordering)/
  • Ensure you have graduated from the University of Memphis.
  • We do NOT refund. 
  • Ensure you do not have any financial hold obligations with the University of Memphis. 
  • Process takes 4-6 weeks from day of order (excludes holiday time, two weeks before and two weeks after major events, unforeseen circumstances beyond our control). Diplomas cannot be processed any earlier than this processing time. 
  • We do not offer digital prints of diplomas. For digital diploma inquiries, transcripts and degree verification for employers, contact the Registrar's Office.
  • If you are a recent graduate and did not receive your diploma because you did not update your address as instructed, you can order an original diploma via this website below. 
  • If you are seeking a diploma for display for offices, jobs or as a gift to a loved one, notary or apostille process or you have lost your original and simply want another copy, please proceed with ordering by following the steps below.
  • If you are seeking something to show "OFFICIAL Proof of your Graduation" you may want to check before ordering.
    • Do you need official degree verification for a job, "opt", international travel, visa purposes, school, insurance?
    • Do you need official proof of graduation?
    • Do you need a Transcript?
    • If you need any of these items, please check with our Registrar's Office to see if what they provide is what you may need instead: https://www.memphis.edu/registrar/students/index.php. 
    • In addition, see additional details about the process before ordering: 
  • Diplomas are mailed to the address indicated on the form. 
  • Visit the Diploma Reorder Form
    • This order form does use uses JavaScript, which is widely used across the internet, to dynamically populate the degrees based on the college selected.  Please ensure JavaScript is enabled on your browser. If it is not enabled, you will need to follow these instructions https://www.enable-javascript.com/. 
  • All diplomas are mailed from the Processor and not available for pick up at anytime. 
  • Diplomas are not printed in house and not kept on site.
  • Expect longer than 4-6 weeks processing times for degrees obtained prior to 1992, holiday breaks and commencement event weeks.
  • Students cannot receive a duplicate prior to them receiving the original diploma. 
  • All diplomas are printed with the name University of Memphis.  
  • We do not offer digital prints of diplomas. These reorders are hard copies. 
  • We do NOT offer Lambuth University diplomas. 
  • The name printed on the diploma will be the name that the University currently has on file.
  • If you want another name, you must complete a Name Change with the Registrars Office.
    • If your name has changed or you would like to order an additional (duplicate) copy of your diploma because of a change in name, former name, etc., please understand that we follow Name Change practices, and you may be required to do an official name change with the University. Before placing your order, you may want to contact our office to ensure your diploma will be ordered with the name you prefer and if not, how to go about changing your name. To change name, visit https://www.memphis.edu/registrar/students/records/personal-data.php.
    • For information about Name Changes specifically, contact our Registrar at 901-678-2810. 
  • Diplomas are ordered with current signatures, University Name and and College and School Names.
  • For digital diploma inquiries, transcripts and degree verification for employers, contact the Registrar's Office. We are unable to provide diplomas same day or earlier than the above-mentioned lead time. Duplicate diplomas are available for those who obtained degrees/certificates only. Second majors do not receive additional diplomas with a new date. You can order a duplicate diploma, but understand, it will state the original degree date only. Majors are not reflected on the bachelor diploma.
  • If you need a diploma for apostile or notary you must order the diploma early so you can meet your personal deadline. If you decide to pay for overnight/FedEx expedited shipping, please understand this takes place once the diploma arrives back in the office. The diploma takes approximately 4-6 weeks to arrive in the office.
  • We do NOT ship diplomas via FedEx Internationally, or to Hawaii and Alaska. 
    • International diploma reorders will be mailed standard shipping only. FedEx overnight shipping is available to USA residences only (excludes Hawaii, Alaska and International) for an extra $18.00 and is non-refundable.  FedEx occurs once the diploma is back in the office, after the 4-6 weeks lead time. No diploma is available next day or same day of order.  Standard lead time on all diploma orders is 4-6 weeks from the day of order. 
  • Instructions to order are noted below: 

 

Instructions to order a duplicate copy of your diploma

  • Visit the Diploma Reorder Form
  • We suggest using Browser: Google Chrome when completing the form.
  • Pay $20.00 (non-refundable) online using credit card on a secure website or mail-in payment (make checks payable to the University of Memphis).
    • Mail-In Payments take additional processing time. We must receive payment before ordering. 
  • Fill out one form per degree (for example, BA and MA).
  • Each reordered diploma will state "Duplicate" at the bottom, centered portion of the diploma.
  • (Please disable pop-up blocker if applicable. Form will open in a new window)
  • This order form does use uses JavaScript, which is widely used across the internet, to dynamically populate the degrees based on the college selected.  Please ensure JavaScript is enabled on your browser. If it is not enabled, you will need to follow these instructions https://www.enable-javascript.com/. 

Important: Please note that a returned check or credit card service fee is $30. This fee applies to each check/draft or credit card returned unpaid by your financial institution. This fee will be assessed if a keying error on your part results in your financial institution's failure to honor the draft.

Diploma Dimensions

  • Bachelor: 14 across x 11 down
  • Masters: 14 x 11
  • Doctoral: 14 x 17
  • Juris Doctor (law): 14 x 17
  • Joint BioMedical: 14 x 17
  • Graduate Certificate: 8.5 x 11

 

What is listed on the diploma?

  • Student’s name
  • College or School Name
  • Degree Name
  • University Name
  • Date of Graduation
  • Academic honors (if earned)
  • College honors (if earned)
  • Departmental honors (if earned)

Lambuth campus diploma inquiries

  • We are sorry, but there is no way to provide a copy or duplicate of a Lambuth University diploma, since the University is now closed. 
  • However, the current University of Memphis Lambuth campus does keep Lambuth academic records, and you can request proof of graduation by obtaining a transcript.
  • The transcript request form found online at Former Lambuth University Students and fax it to (731) 425-1916 or you can speak with Ann Childs at (731) 425-1988.

Due to our office being an event office, we are often away or closed for visitors. Please email commencement@memphis.edu (preferred and best way of communication) or call us at 901-678-5547 prior to stopping by our office. We highly recommend contacting us via email only with questions or concerns, commencement@memphis.edu. We answer most messages within 24-48 hours, standardly.