Undergraduate Catalog
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Kemmons Wilson School of Hospitality and Resort Management
  Room 140D, Kemmons Wilson School of Hospitality and Resort Management

A surcharge of $30 per credit hour for 3000 and 4000 level courses and $30 per credit hour for 6000-9000 level courses has been approved by the Tennessee Board of Regents. The purpose of the surcharge is to guarantee the continuous improvement of the school.

In addition to the courses below, the department may offer the following Special Topics courses:
HPRM 4950-59. Special Topics in Hospitality and Resort Management. (3). Topics are varied and in online class listings. May be repeated with a change in topic. PREREQUISITE: permission of instructor.

HPRM 1050 - Business of Hospitality (3)
(2010). Varied aspects of lodging, food service, clubs, cruise lines, natural attractions, man-made attraction, transportation, intrastructure; retail businesses; sports; special events and activities; outfitters, tour operators, travel management; destination marketing organizations.

HPRM 2003 - Special Events (1)
Introduction to special events management and potential careers in this field. Hands on experience with special events while partnering with destination management company to work with planning and operations in multifaceted special events area.

HPRM 2004 - Distinguished Speakers (1)
Series of lectures from high ranking professionals from the hospitality industry in areas of lodging, food service and tourism.

HPRM 2006 - Professional Development (1)
Conducting a self-assessment; development of a resume and self promotion materials; presentation skills; social skills needed to obtain and retain career position; corporate communication skills.

HPRM 2007 - Resort Management (1)
Currents events and trends in the resort and tourism industry; impact of external publics on resort industry; identifying resort management decision-making tools.

HPRM 2011 - Hosp Ind Managerial Acct (3)
Presentation, interpretation, and analysis of internal and external hospitality financial reports affecting management decisions using Uniform Systems of Accounting. PREREQUISITE: HPRM 1050.

HPRM 2050 - Food Production and Service (4)
Theory, application and understanding of safe food production methods and terminology; culinary hand tools and equipment operation including knife usage; principles and applied fundamentals of property service techniques and beverage handling. PREREQUISITE: HPRM 1050.

HPRM 2111 - Intr/Hospitality Indstry Exper (1)
Introduction to internship requirement and development of job search skills. PREREQUISITE: HPRM 1050 or permission of instructor.

HPRM 2330 - Managing Hotel/Resort Ops (3)
(3330). Management of critical resources for running hotel and resort operation in effective and efficient manner; customer services, service quality, and service delivery.

HPRM 2900 - Intermed ELC in Hospitalty Mgm (1-30)
Experiential learning credit (ELC) through a formal evaluation process.

HPRM 2999 - Purchase/Hospitality Industry (1)
Purchasing in commercial restaurants, hotels, food service, contract food service, institutional food service, catering, quick service.

HPRM 3010 - Hospitality/Resort Colloquium (1)
Introduction to hospitality and resort industry; presentations and discussions by major industry professionals; students submission of a synopsis of each speaker's major points. PREREQUISITE: junior-level standing.

HPRM 3050 - Food/Beverage Controls (3)
Fundamentals of food, beverage and labor control through menu planning, engineering and cost analysis. PREREQUISITE: HPRM 1050, 2050, ACCT 2010.

HPRM 3130 - Hospitality Law, Ethics & Risk (3)
Laws and regulations applicable to the ownership and operation of inns, hotels, motels, resorts, restaurants, bars, and other hospitality businesses; laws and regulations that influence business and management decisions in the hospitality industry; ethical issues involved in managing hospitality operations.

HPRM 3315 - Hospitality Human Resource Mgm (3)
Acquisition, utilization, and retention of human resources in hospitality industry; human resource planning, job analysis, recruitment, selection, orientation, training, development, motivation, associate relations, performance appraisal, legal issues. PREREQUISITE: MGMT 3110.

HPRM 3320 - Hospitality Financial Mgmt (3)
Fundamental principles and concepts of revenue management including capacity management, duration control, revenue forecasting, discounting, displacement analysis, rate management, and dynamic pricing. PREREQUISITE: HPRM 2330, ACCT 2010.

HPRM 3340 - Prin of Social Media Commerce (3)
How social media impacts marketing strategy, brand development, return on investment, and other fundamental business concepts; using social media to effectively convey messages and engage constituents.

HPRM 3600 - Entertainment Management (3)
Fundamental standards, techniques, practices of club, cruise, gaming, theme park, special events management. PREREQUISITE: HPRM 1050.

HPRM 3911 - Pre-Internship in HPRM (1)
Focus on the requirements and process for applying and successfully completing an internship program at Kemmons Wilson School of Hospitality and Resort Management. Students will also learn about professionalism and resume writing skills. Prerequisite for HPRM 4991.

HPRM 4007 - Resort and Timeshare Mgmt (3)
Overview of dynamic resort and distinctive lodging industry; differences in core lodging competencies between resorts and traditional hotels, such as accounting and human resources.

HPRM 4111 - Prof Development/Hospitality (1)
Fundamental of resume preparation, interviewing styles and strategies, and business etiquette through professional development workshops and presentations from successful hospitality professionals. PREREQUISITE: HPRM 1050, 2111, senior standing in HPRM.

HPRM 4301 - Event Management for HPRM/PR (3)
(Same as JOUR 4301). Researching, planning, coordinating, marketing, managing,and evaluating the planning for special events in the hospitility industry. Special attention will be given to the needs of the public relations industry. Hands on experience will be integrated into the curriculum. PREREQUISITE: students must have completed 60 hours of coursework.

HPRM 4320 - Hospitality Services Mktg (3)
Principles and models of services marketing with focus on applications to hospitality services industry; expansion of traditional marketing mix variables into additional development of hospitality service concepts, marketing plans, and service quality assessments. PREREQUISITE: MKTG 3010.

HPRM 4322 - Adv Food/Beverage Management (3)
(Same as NUTR 4322). Foundations of managing restaurants and associated beverage operations; planning and control procedures, human resources management, customer service, marketing strategies, and emerging technologies; relationship between food and beverage operations and overall hospitality organization. PREREQUISITE: MGMT 3110, MKTG 3010, or permission of department chair.

HPRM 4331 - Adv Resort/Lodging Management (3)
Issues, theories, and best practices of resort and lodging industry. PREREQUISITE: HPRM 2330, MGMT 3110.

HPRM 4340 - Information Technology HPRM (3)
Framework for information technology, systems development methodologies, and strategic information systems planning; current issues relating to the hospitality industry; focus on using information technology in networked environment to achieve organizational goals and objectives.

HPRM 4350 - Properties Develomnt/Planning (3)
Problems and opportunities inherent in developing and planning resort and hospitality facilities; sequence of property development, conceptual and space planning, design criteria, and construction management; establishing appropriate facilities requirements, understanding industry practices, and implementing properties decisions with integrated design, operations, financial and real estate framework.

HPRM 4400 - International Hospitality (3)
Issues, challenges and practices of global hospitality and tourism marketplace.

HPRM 4401 - Management of Tourism (3)
Tourism as a system; interaction of various parts of tourism; managers influence in tourism's success.

HPRM 4620 - Hospitality Operational Anlys (3)
Management tools in analyzing operational effectiveness of hotels and resorts. PREREQUISITE: HPRM 2330.

HPRM 4630 - Socl Com Strategies/Analytic (3)
Integrate social media techniques and trends into business strategy; recognize advanced principles of social value chain and interprise systems; formulate action plans to combine key social media networks and tools.

HPRM 4700 - Integrative Challenge (3)
Capstone course integrating academic and experiential learning through service learning projects building on leadership skills. PREREQUISITE: HPRM 4315, 4320.

HPRM 4900 - Advanced ELC in Hospitality Mg (1-30)
Students may earn up to 30 upper-division hours of ELC/PLA credit through a formal evaluation process.

HPRM 4910 - HPRM Problems (1-6)
Approved research projects with faculty supervision. PREREQUISITE: senior standing and permission of department chair.

HPRM 4911 - Hospitality Mgmt Internship (3)
Work-based learning course that enables students to develop practical skills, relate theory to practice and to gain a sound base of industrial experience by working, on a paid or voluntary basis, for an organization within the hospitality and tourism industry; develops practical competencies to assist in progressing toward a career in the hospitality industry. Students are expected to submit weekly reports and a final report as a requirement for this course. PREREQUISITE: HPRM 3911, Junior standing, and a minimum 2.7 GPA.

HPRM 4996 - Senior Honors Thesis (3)
Independent research open only to students enrolled in the Honors Program. Thesis supervised by area faculty member. PREREQUISITE: senior standing and and permission of the Director of the College Honors Program.

Course Descriptions

College of Arts and Sciences

Aerospace Studies (AERO)
African and African American Studies (AAAS)
Anthropology (ANTH)
Biology (BIOL)
College of Arts and Sciences (CAS)
Chemistry (CHEM)
City and Regional Planning (PLAN)
Computer Science (COMP)
Criminology and Criminal Justice (CJUS)
Earth Sciences (ESCI)
English (ENGL)
Emergency Management (EMGT)
Environmental Studies (ENVR)
Health Administration (HADM)
History (HIST)
International Studies (INTL)
Judaic Studies (JDST)
Mathematics (MATH)
Military Science (ARMY)
Naval Science (NAVY)
Philosophy (PHIL)
Physics (PHYS)
Political Science (POLS)
Public and Nonprofit Administration (PADM)
Psychology (PSYC)
Religious Studies (RLGN)
Social Work (SWRK)
Sociology (SOCI)
Women's Studies (WMST)

Foreign Languages and Literatures

Arabic (ARAB)
Chinese (CHIN)
Classics (CLAS)
French (FREN)
German (GERM)
Greek (GREK)
Hebrew (HEBR)
Italian (ITAL)
Japanese (JAPN)
Languages and Literature (LALI)
Latin (LATN)
Portuguese (PORT)
Russian (RUSS)
Spanish (SPAN)

Fogelman College of Business and Economics

Accountancy (ACCT)
Business Administration (BA)
Economics (ECON)
Finance, Insurance and Real Estate (FIR)
Management Information Systems (MIS)
Management (MGMT)
Marketing (MKTG))
Supply Chain Management Science (SCMS)

College of Communication and Fine Arts

Architecture (ARCH)
Art (ART)
Art History (ARTH)
Communication (COMM)
Communication/Fine Arts (CCFA)
Dance (DANC)
Interior Design (IDES)
Journalism (JOUR)
Theatre (THEA)


Applied Music (MUAP)
Music Appreciation (MUS)
Music Education (MUSE)
Music History, Literature, and Appreciation (MUHL)
Music Industry (MUID)
Music Theory and Composition (MUTC)
Sacred Music (MUSA)

College of Education, Health and Human Sciences

Counseling, Educational Psychology and Research

Counseling and Personnel Services (COUN)
Educational Psychology and Research (EDPR)

Health and Sport Sciences

Dietetics (NUTR)
Health and Human Performance (EXSS)
Health and Sport Sciences (HMSE)
Healthcare Leadership (HCL)
Health Promotion (HPRO)
Physical Education Activities (PHED)
Physical Education Teacher Education (PETE)
Sport and Leisure Commerce (SLC)
Sport and Leisure Management (SLS)

Instruction and Curriculum Leadership

Early Childhood Education (ECED)
Educational Services (EDSV)
Elementary Education (ELED)
Instruction and Curriculum Leadership (ICL)
Instructional Design and Technology (IDT)
Leadership (LEAD)
Reading (RDNG)
Special Education (SPED)

Herff College of Engineering

Biomedical Engineering (BIOM)
Civil Engineering (CIVL)
Electrical and Computer Engineering (EECE)
Engineering (ENGR)
Mechanical Engineering (MECH)
Technology (TECH)

Loewenberg School of Nursing

Nursing (NURS)

University College

Family and Consumer Science (CSED)
Merchandising (MRCH)
Paralegal Studies (LEGL)
University College (UNIV)

Kemmons Wilson School of Hospitality and Resort Management

Hospitality and Resort Management (HPRM)

Independent Programs

Orientation Program (ACAD)
University Honors Program (UNHP)
University of Memphis Libraries (LBRY)

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Last Updated: 4/25/14