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Student Success Programs - FAQs

  • What is TRIO?

    TRIO is a set of federally-funded college opportunity programs that motivate and support students from disadvantaged backgrounds in their pursuit of a college degree. 790,000 low-income, first-generation students and students with disabilities — from sixth grade through college graduation — are served by over 2,800 programs nationally. TRIO programs provide academic tutoring, personal counseling, mentoring, financial guidance, and other supports necessary for educational access and retention.   The TRIO Student Success Programs (SSP) at the University of Memphis fall under the scope of Student Support Services.
  • Do I have to pay for being in the TRIO Student Success Program?

    No!  The services are absolutely FREE!  The only cost is YOUR commitment to YOUR education.
  • On the TRIO Application I am required to disclose my and/or my parent’s taxable income for the previous year. Why?

    SSP is a federally funded TRIO program which provides assistance to income eligible students.  This confidential information is used only to determine SSP eligibility. 
  • How can the program help me?

    As an SSP participant you will receive services which are geared toward helping you to graduate in a timely fashion with very minimal student loan debt.  Our Retention Specialists are trained professionals who will guide you via an individualized service plan inclusive of personal and career counseling, academic monitoring, tutoring and other resource referrals, targeted workshops including financial literacy, enhancing critical thinking/study skills, time management, etc.   You may also receive additional funds to aid in paying for your college expenses.
  • Does SSP have a place where I can come to study or use the computer?

    Yes we do! SSP has a study room in 404 Mitchell Hall, conveniently across the hall from the SSP Office. The TRIO Computer Lab is located in Mitchell Hall Room 409 and is open to all TRIO students. All SSP Offices and Labs are open Monday thru Friday, 8 AM to 4:30 PM.
  • Am I eligible to participate if one or both of my parents has a bachelor’s degree?

    Yes, if your family income falls within the income eligibility requirement or if you have a documented disability you may be eligible to participate.

  • What if my family income exceeds the minimum eligibility guidelines?

    You could still possibly be eligible for participation if neither of your parents have a four year college degree.


Student Success Programs
405 Mitchell Hall
Phone - (901) 678-2351
Fax - (901) 678-0382

Email TRIO Classic
Email First Scholars

Our goal is to provide SSP students with the support and skills needed to remain and be successful in college and complete a baccalaureate degree.

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Last Updated: 7/3/14