Below is a list of errors you might encounter when logging into the portal and using
Self Service registration features. If you encounter an error or problem not discussed
here, of if you have questions about one of the listed problems (and explanation),
contact the Registrar. Call 901.678.2810 or e-mail firstname.lastname@example.org.
When contacting the Registrar, clearly identify yourself so that we can locate your
record; please state:
- Your full name (spell out your middle name)
- Your User Name (UUID)
- Your U-Number ("U" plus 8 digits; ex, U12345678), or the last 4 digits of your SSN if you do not
know your U-Number
Be specific as to what problem you encountered. If you received an error message,
please tell us what it was and what you were doing when you received it. If you encountered
strange behavior but no error message, please tell us what you were doing and how
the system behaved.