Do you need proof that you are enrolled at the University of Memphis or that you have
earned a degree from the University of Memphis? Read the following to find out what
your options are.
You have two basic options: (1) you can refer the organization (employer, legal association,
medical association, insurance company, etc.) that needs the enrollment verification
to the National Student Clearinghouse, or (2) you can request the verification yourself from the Clearinghouse.
- Referring Organizations to the Clearinghouse
Organizations may obtain this information from the Clearinghouse in the following
| Table 1: Referring Organizations to the Clearinghouse
Information is available from this site 24 hours a day, 7 days a week.
||The National Student Clearinghouse
2191 Fox Mill Road, Suite 300
Herndon, VA 20171-3242
- Requesting the Verification Yourself
You can use the Clearinghouse's Student Self-Service Site to print your information. However, you may use this approach only if you attended
the University in the Spring 2001 term or later. If you attended the UM prior to January
2001, or if you are not enrolled at least half-time and considered half-time by your academic
program (e.g., non-credit internship or dissertation), you will have to request the information in another manner (see below).
Using the Clearinghouse's Self-Service Site for Enrollment Verification
- Go to the University of Memphis' Clearinghouse Login page.
This page opens in a new browser window. You will be asked to supply two pieces of
- your UM User Name (UUID or Universal User ID)
- your Password
(These are the same pieces of information you use to login to the portal or to login
to iAM to "manage your digital identity" at the University.)
- Now click the "Login" button. If you meet the above criteria and have entered your
information correctly, you will be identified to the Clearinghouse as a valid UM student.
A new browser window opens--the Clearinghouse Self-Service page with your information.
- Once you reach the Self-Service page, you may perform any of the following--free of
- Print a certificate of enrollment that you can forward to any organization requiring
proof of your enrollment.
- View enrollment information that may have been provided to a student services provider.
- View the electronic notifications and deferment forms that have been sent to any lenders,
service providers, or guarantors.
- View a list of your lenders and link to real-time student loan information detail,
such as outstanding principal balance and the next payment due-date that some lenders
- When you are finished viewing/printing your information, close the browser window
with your information.
What happened? I got an error message.
You will receive this message if your login was unsuccessful:
You used an incorrect UUID or Password. If you are unsure of this login information,
call the IT Helpdesk at 678-8888.
This can mean one of two things: either (1) you are not eligible to use the web method
because you last attended the University before January 2001, or (2) you did not enter
your User Name and Password correctly.
The Information Technology Helpdesk can give you information on determining, activating,
or reestablishing your User Name/Password information as needed.
Other Ways of Requesting Enrollment Verification Yourself
If you are unable to use the web to obtain your verification information, try requesting
the information through one of these means:
Table 2: Requesting Information Yourself
Use Student Self Service; follow these instructions.
Go to 003 Wilder Tower and complete a Verification Request form.
Send a request to the Registrar with the information listed below.
In any request, be prepared to provide the following information:
- Type of Request:
Degree Verification or Enrollment Verification
- Your Name
- Your U-Number (or the last 4 digits of your SSN)
- The name and mailing address, or FAX number, of the organization to receive the verification
- Your graduation date (for Degree Verification)
Your anticipated graduation date (for Enrollment Verification), if the organization
If you are not enrolled at least half-time (6 hours undergraduate or 4.5 hours graduate),
please indicate on your request the special circumstances that would qualify you to
be considered half-time (e.g., internship).
Note: If the Enrollment Verification is for an insurance company, you may request it before
the first day of classes. However, if the Enrollment Verification is for a loan company,
you may not request it until classes have started.
Please allow 48 business hours for your verification to be processed and sent.
If an institution or organization needs a Degree Verification for you, refer that
entity to the National Student Clearinghouse (see Table 1 above). Organizations may request Degree Verifications from the Clearinghouse; students