Registrar
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Official Transcript

Basic Considerations

Transcript Holds

We will not release your transcript if you have any outstanding obligations to the University (unpaid fees or fines, unreturned equipment or uniforms, etc.), or if a transcript "hold" has been placed on your records for judicial, admissions-related, or other reasons. For more information, see Viewing Holds.

Required Information

When making a request, regardless of the method you use, be prepared to provide or indicate the following:

  • Your complete name and any former names under which you attended.
  • Your U-Number or the last four digits of your Social Security Number (if you do not have a U-Number). For Transcripts on Demand (TOD), you must provide your complete SSN.
  • Your birth date.
  • The first and last years you attended the University of Memphis.
  • If the transcript should be held for current semester grades or a degree (indicate type).
  • If the transcript should be held for a pending grade change (indicate  course and semester).
  • The number of copies desired and mailing addresses.

Enclosures

Provide/include any enclosures that are to accompany your transcript. Do not mail or FAX any enclosure to us, including a request from an outside transcript service, without our Off-Campus Transcript Request form attached. Enclosures often lack the information we need to identify your record, thus, preventing us from processing your request.

If you request electronic delivery via TOD, you can include up to 5 pdf enclosures in your online request.

"Issued to Student"

Any transcript released directly to you will have ISSUED TO STUDENT stamped or printed on it. Many recipients require that your transcript be sent directly to them and will not accept a transcript that has been "Issued to Student." If you are not sure if an "Issued to Student" copy will be accepted, check with the recipient.

Processing Time

Regardless of the Request Method (below) you choose, your transcript must be reviewed and prepared by the Registrar's Office before it can be sent. This process takes 3-5 business days (excludes Saturdays, Sundays, and University holidays).

Request Methods

Before selecting a method ask yourself these 2 questions:

  1. Does the recipient wish to receive my transcript electronically?
    If "Yes," you must use TOD to request your transcript. If "No," you can use any of our request methods. If you have any doubt about the desired format, contact the recipient before ordering.
  2. Do any of my courses pre-date Fall 1988?
    If β€œYes,” then TOD's electronic transcript transmission is not available to you. Academic records prior to Fall 1988 are not stored electronically and, therefore, cannot be delivered electronically. You must request a hard copy of your transcript, which you can do through any of the methods below, including TOD.

Methods: Comparison and Summary

Online via TOD (Transcripts on Demand)

How:

  • Current Students – Login to myMemphis, go to your Student tab, and use the Transcripts on Demand channel.
  • Former Students – Visit the Transcripts on Demand website to complete your request. Since you are not being authenticated through the portal, you will be asked to complete and submit a FERPA release form before you can complete a transcript request. FERPA requires that you personally authorize the release of your transcript to a third party.
Format:
  • Hard Copy (U of M transcript security paper) and Electronic (pdf)
Costs:
  • $3.00 per transcript destination
Delivery:
  • Electronic transcripts are sent electronically.
  • As a rule, hard copies are mailed (USPS). If you want express delivery service, you must call the Registrar's Office at 901-678-3927 to make the arrangements.
Considerations:
  • Electronic and/or hard copies can be requested online.
  • Allows you to attach up to 5 pdf enclosures.
  • Rapid delivery of electronic documents.
  • Available 24 x 7.
  • If you select electronic transmission, you can check on the status of your request and receive a delivery confirmation message.
  • Payment by VISA, Mastercard, American Express, or Discover is required.
  • You cannot use TOD's electronic transcript option if any of your courses pre-date Fall 1988.

In Person

How:

  • Go to the Registrar's Office, 003 Wilder Tower, to complete an in-office "Transcript Request" form.
  • Be sure to have a picture ID with you.
Format:
  • Hard Copy - U of M transcript security paper
Costs:
  • Up to 20 copies FREE.
  • Each copy over 20 costs $5.00. If you are requesting more than 20 transcripts, you must complete an in-office "Excess Transcripts Charge" form as well.
Delivery:
  • Pick up your transcripts in person or request that they be mailed (USPS).
  • If you want your transcript(s) sent by an express delivery service, you must make arrangements with the Registrar's Office.
Considerations:
  • Registrar staff members are available to answer your questions and to assist you.
  • No cost for first 20 transcripts.
  • Electronic ordering and format are not available.

By FAX or Postal Mail

How:

  • Complete, sign, and submit an Off-Campus Transcript Request formWe will not process your request without your handwritten signature.
  • Our FAX Number: (901) 678-3249
  • Our Mailing Address:
         University of Memphis / Transcripts / 003 Wilder Tower / Memphis, TN 38152
Format:
  • Hard Copy (U of M transcript security paper)
Costs: Delivery:
  • Pick up transcripts in person or request that they be mailed (USPS). If you want express delivery service, you must call the Registrar's Office at 901-678-3927 to make arrangements.
Considerations:
  • You can submit a request without travelling to the main campus or going online.
  • No cost for first 20 transcripts.
  • Electronic ordering and format are not available.

 

 

  FAQs

   Transcripts On Demand FAQs
   General Transcript/GPA FAQs

 

  Related Links

   Official Transcript
   Unofficial Transcript
   Former Lambuth University Students
   Grading Scale & GPA

 

 

Text Only | Print | Got a Question? Ask TOM | Contact Us | Memphis, TN 38152 | 901/678-2000 | Copyright 2015 University of Memphis | Important Notice | Last Updated: 
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Office of the Registrar | 003 Wilder Tower | Memphis, TN 38152-3520 | Ph: 901.678.2810 | Fx: 901.678.5757
Last Updated: 4/8/15