Information Technology Services (ITS)
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Security Related Topics

Technology/Security Best Practices


To further maintain the security of the University’s systems, effective June 9, 2014, the University of Memphis requires passwords for all UUID accounts to be changed every 6 months. Your password allows access to University data and networked resources. 

  • Guidelines and additional information can be found on ITS’s Password Security website.

Anti-Virus Software

Viruses can corrupt data and slow down entire computer networks.  To protect your computer from infection, install anti-virus software, and update when prompted. 

  • University owned computers/laptops can get anti-virus software installed at no cost. Contact the umTech Service Desk at 678.8888 to request this service by your Local Support Provider (LSP).

Spyware and Malware

Spyware or malware (malicious software) is software installed on your computer without your knowledge.  It may be installed while you are downloading an application or using a file sharing program online. It is recommended to use an approved SafeConnect Spyware product.

Operating Systems

New security concerns develop frequently.  The best way to protect your computer’s operating system is to install updates to the operating system.  Mac and Microsoft updates are FREE to download.

 Report a Technology Incident or Report Internet/Security Abuse

Confidential Data Best Practices


Encrypt all confidential data that is stored on a laptop or other portable media.  You can encrypt the entire hard drive of your laptop or an entire USB drive to ensure that the data cannot be viewed by anyone else. 

University owned laptops and portable media devices must be encrypted.  Local Support Providers (LSPs) in each department are responsible for assisting faculty and staff with this process.   Details and software information.


Deleting files from your computer, portable laptop or electronic storage media does not permanently remove the data.  The data must be overwritten before disposal. 


Security Awareness Training

Security Training - 1/28/15

Security Standards and Procedures

Campus Data Security

Classification of University Data

University Hardware and Software Standards

University Policies

Center for Information Assurance

Microsoft Security Central

Mac OS X Security Features

Gartner Security & Privacy

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Information Technology Services | 100 Administration Bldg. | Phone: 901.678.8888 | Email:
Last Updated: 3/9/15