The Universal User ID (UUID) is the username shared among various university services. Your UUID forms your e-mail
address as follows: UUID@memphis.edu.
Services that require your UUID:
Who can have a UUID? How do I get my UUID?
Students (Current, Recent) and currently employed staff and faculty have a Universal
User ID (UUID). Anyone who needs assistance should contact the umTech Helpdesk at
The Helpdesk can also be contacted during walk-in hours at Administration Bldg room
100, Monday-Friday 8am to 7pm.
A student's UUID is created as soon as the student is admitted to the university.
Information outlining the steps to initialize the UUID is mailed along with the acceptance
letter. This letter contains a twenty-character account activation code used with
the university Identity Management system (iAM).
Faculty and staff
UUIDs are created for faculty members when their contracts are approved. Faculty members
should receive information about initializing their accounts in the mail along their
contracts. If faculty do not receive their UUIDs with their contracts, the umTech
Helpdesk can be of assistance in getting the information.
New staff UUIDs are created when their records are entered in the Human Resources
system. Staff members receive their UUIDs the first day of work. If a staff member
does not receive their UUID, the umTech Helpdesk can be of assistance.
The Helpdesk can be reached during walk-in hours at Administration Bldg room 100,
Monday-Friday 8am to 7pm. By phone at 901.678.8888, Helpdesk agents are available
to assist 24 hrs, 7 days a week.